Privacy Policy HappyHOA

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Effective Date: October 23rd, 2024

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I. Data Controller of the User's Personal Data
Happy HOA LLC (hereinafter referred to as "HappyHOA" and/or the "Data Controller"), with the email address admin@happyhoa.com, is the entity responsible for processing your personal data collected through the Website or any other software medium of HappyHoa

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II. Personal Data to be Processed
HappyHOA may collect the following personal data directly through the Website or indirectly through the condominium administrator, management committee, or any other person within the community who may enter data on the website or app:

• First and last name.
• Address.
• Phone numbers.
• Email address.
• Comments.
• Identification number.
• Events related to the condominium in which the user is a resident, owner, or administrator.
• Debts and payments of the condominium’s financial obligations in which the user is a resident, owner, or administrator.
• Incomes and expenses of the condominium administration in which the user is a resident, owner, or administrator.
• Announcements and messages related to the condominium in which the user is a resident, owner, or administrator.
• Logos or designs.
• Data collected through cookies: type of device used to access the Website, browser type, operating system, time of access to the Website, browsing time on the Website, visited pages, information consulted.
• Notices and publications of the condominium.
  
  
  

III. Purposes of Personal Data Processing
The personal data specified in the previous section will be used for the following purposes:‍

Purposes that are necessary:

• To contact you for the purpose of marketing services available through the Website.
• To create trial accounts.
• To personalize the services available through the Website.
• To provide you with services and features available through the Website related to the administration and communication of the condominium in which you are a resident, owner, or administrator, including:
  
  • Create and access an account.
  • Send and receive announcements, messages, and information to users related to the condominium.
  • Maintain an accounting history of the condominium.
  • Back up your information.
  • Generate reports and statistics.
  • Identify you to provide services to the user and to process and respond to matters related to this Privacy Notice.
  • Inform you about changes and/or updates to the Website, Terms and Conditions, and this Privacy Notice.
  • Inform you about updates, modifications, or new features of the Website.
  • Evaluate the quality and functionality of services, software, and the Website.
  • Create a customer list and maintain a record for each one.
  • Offer savings methods for the condominium and its residents.
  • Conduct non-individualized market research studies

IV. Transfer of Personal Data
The Data Controller may transfer your data to companies in which it is a shareholder, as well as to controlling, subsidiary, or affiliated companies, or to a parent company or any company within the same corporate group that operates under the same internal processes and policies, including companies that maintain ongoing commercial agreements with the company, as long as the transfer is for the purpose of maintaining the service available to the customer.On the other hand, your data will be transferred when necessary or legally required for the safeguarding of a public interest, or for the procurement or administration of justice; when the transfer is necessary for the recognition, exercise, or defense of a right in a legal proceeding; and when the transfer is necessary for the maintenance or fulfillment of a legal relationship between the controller and the data subject.

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V. Methods to Exercise the Rights of Access, Rectification, Deletion, or Opposition
If you reside in the U.S., you have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right of Rectification: You may correct any inaccurate data.
• Right of Deletion: You may request that we delete your personal data in certain cases.
• Right to Data Portability: You may request that your data be transferred to another entity.
• Right to Opt-out of Data Sale: HappyHOA does not sell personal data, but if this policy changes in the future, users will have the right to opt out of the sale of their information.

To exercise the rights described above, you or your representative must submit a written request to the email address of the Data Controller specified in section I of this Privacy Notice, including the following information and documentation:
i. Your name and address, email address, or other means to communicate the response to your request.
ii. Documents that prove your identity, such as a copy (printed or electronic) of an official ID, or, if applicable, the representation of your representative, such as a copy (printed or electronic) of a power of attorney with their signature, two witnesses' signatures, the attorney-in-fact, and the corresponding copies (printed or electronic) of the official IDs of those persons.
iii. A clear and precise description of the personal data to which you wish to exercise any of the rights mentioned above.
iv. Any other element or document that facilitates the location of your personal data.
v. In the case of requests for rectification of personal data, you must also indicate the modifications to be made and provide documentation that supports your request.Unless you explicitly request a response via another method, HappyHOA will respond to your request through the email provided in your request within a maximum period of twenty business days, starting from the date the request was received. For requests for access to personal data, the responsible party or their representatives will proceed with the delivery upon verification of the identity of the requester or their legal representative, as applicable.


VI. Procedure and Method for Communicating Changes to the Privacy Notice

‍HappyHOA reserves the right to make modifications to this Privacy Notice at any time (hereinafter referred to as the "Modified Privacy Notice"). These modifications will be made available through the HappyHOA website.

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‍VII. Tracking Technologies

‍HappyHOA uses first-party and third-party cookies, along with other tracking technologies, to enhance your experience. These tools allow us to analyze website usage, optimize the delivery of information, conduct internal research, and provide personalized advertising. Cookies are small files stored on your device that remember your preferences. You can disable them in your browser settings, but please note that this may affect the functionality of certain features on the site, prevent preference storage, and limit some functionalities.

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‍VIII. Information Security

‍We implement security measures to protect your personal information from unauthorized access, alteration, or accidental loss. However, the protection of your data also depends on you. If you have a password to access certain areas of the site, it is your responsibility to keep it secure and not share it with third parties.

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IX. Links to External Websites

‍Our website may include links to third-party platforms. We are not responsible for the content or privacy practices of these sites. We recommend reviewing their privacy policies before providing any personal information.

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X. Contact information:

If you have any questions regarding these Terms, please contact us at:

HappyHOA, LLC
Delaware
Email: admin@happyhoa.com
Phone: +1 305 831 4816

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By using the Services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Thank you for choosing HappyHOA!

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